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Realxy Stay is one of the leading property rental management company in dubai

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Cleaning and Maintenance

property management services dubai

Airbnb Cleaning Service & Maintenance

Relaxy Stay provides supervised contracted Airbnb cleaning and maintenance services to ensure properties are perfect for guests. Learn all about these services here.

What’s Included

General Maintenace

Our Maintenance Team ensures that properties are ready for guests, responding to all issues raised and doing regular inspections. Some general maintenance issues include A/C fixes, water heater replacements, painting touch-ups, light bulb changes, leak fixes, and more.

Refilling of Essentials

We provide and refill (at every check-in) all Guest Amenities such as towels, linens, shampoo, conditioner, body wash, soap, water, coffee, tea, sugar, toilet paper, and more.

General and Deep Cleaning

We provide General Cleaning and Deep Cleaning of properties, with the help of our fully trained and licensed Cleaning Team. The team also provides extra cleaning services for guests, if required.

Frequently Asked Questions

Cleaning and Maintenance FAQs

Cleaning is always paid for by the guest and is only paid for by the owner if they stay at the property. Maintenance is part of the general upkeep of the property and is paid for by the owner. The exception to that is if any damage is caused by guests or a Relaxy Stay staff member and it requires maintenance.

We have chosen to operate separate Cleaning and Maintenance companies to control the work’s quality. Both companies are fully licensed, and our staff is trained in the Relaxy Stay way. We do not outsource any Housekeeping and only outsource very specialized maintenance jobs. Our teams are trained specifically for their roles with specific know-how and training.

If any member of the Relaxy Stay staff accidentally breaks something during cleaning, this will be fixed or replaced at no charge to the owner.

We aim to solve all maintenance issues within a few hours, with a team in the main Dubai areas at all times who are available for call-outs. Any major issues can take a bit longer while we wait for parts, though we aim to fix everything within 24 hour

Generally, no. This is because it becomes very difficult to organize third-party maintenance on an urgent basis for guests. Delays cause unhappy guests and refunds and having our teams ensures we can control the timing

During onboarding, it is mandatory to provide basic cleaning tools such as a vacuum and a mop at the property, However, cleaning supplies are provided on an ongoing basis by the Relaxy Stay cleaning team.