Realxy Stay is one of the leading property rental management company in dubai
Get in touch
- info@relaxystay.com
- +971 52 980 5374
- G11, Humaid Sultan Bld., Ras Al Khor Avenue, Ras Al khor Industrial First, Dubai, UAE
- Monday to Friday (8am - 5pm)
Realxy Stay is one of the leading property rental management company in dubai
The Guest Support Team deals with all guest-related matters – from the initial inquiry to the physical check-in, as well as support throughout the stay. The team is 24/7 and speaks multiple languages, ensuring the absolute best support for our guests.
The Admin Support Team handles all the government compliance, and the back end of the business including building access, permits, DET check-ins and check-outs, security deposits, platform issues, etc.
The Client Support Team handles all host-related matters. Whether it’s helping with an Owner’s Stay or explaining a Monthly Statement – the team is available to answer any questions. This team is also responsible for renewing permits, and ensuring our KYC is up to date.
The Revenue Support Team is involved in the revenue management of the property – which means ensuring the pricing is correct throughout the year and our owners make the most money. The team amends pricing based on demand and supply – using a combination of algorithms and manual adjustments. We also price differently depending on the channel used (ex. Airbnb versus Booking.com).
The monthly statements with all reservations and payout information are uploaded automatically to the owner app around the 5th of each month for the previous month. The payouts are made on the 15th of each month.
Absolutely. You can book your own owner stay via the app, as long as the calendar is free.
Relaxy Stay was established to cater the international and national guests looking for hospitality standards within the furnished apartment. Our Holiday homes represent quality in every aspect guests are expecting with great service our team is committed to making it happen with every guest stay, as this becomes our commitment to unit owners and guests.